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privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from mamalovecollective.co.nz (mama-love-collective.myshopify.com) - 'the website'.

All information provided by you is only used to ensure that you have the best possible experience while using the website. All information is strictly confidential. Your personal information will not be shared, circulated, sold, or modified in any way without your prior consent. This Privacy Policy is not intended to override any rights you might have under applicable data privacy laws.

This Privacy Policy is accurate and without error to the best of our knowledge. By using and engaging with the website, the products, and services, you confirm that you will not hold Mama Love Collective, its employees, contracted writers, or medical professionals presenting content for publication to Mama Love Collective, liable for any inaccuracies present in this Privacy Policy.

Personal information that is collected
When you visit the website, certain information is automatically collected about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the website, information is collected about the individual web pages or products that you view, what websites or search terms referred you to the website, and information about how you interact with the website. This automatically-collected information is referred to as 'device information'.

Device information is collected using the following technologies: 
- 'Cookies'. These are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit www.allaboutcookies.org. 
- 'Log files'. Log files track actions occurring on the website, and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps. 
- 'Web beacons'. Web beacons, 'tags' and 'pixels' are electronic files used to record information about how you browse the website.

Additionally when you make a purchase or attempt to make a purchase through the website, certain information is collected from you, including your name, billing address, shipping address, payment information (including credit card numbers, and information relating to the payment method you choose), email address, and phone number. This information is referred to as 'order information'. Further information about the payment methods offered on the website can be found using the following links:
PayPal
Apple Pay
Google Pay
Mastercard
Visa
Shop
Laybuy

When 'personal information' is referred to in this Privacy Policy, this includes both device information and order information.

How your personal information is used
The order information that is collected is used generally to fulfill any orders placed through the website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this order information to: 
- Communicate with you; 
- Screen orders for potential risk or fraud; and 
- When in line with the preferences you have shared, provide you with information or advertising relating to products and/or services.

We use the device information that is collected to help screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize the website (for example, by generating analytics about how customers browse and interact with the website, and to assess the success of marketing and advertising campaigns).

Sharing your personal Information 
We share your personal information with third parties to help when using your personal information, as described above. For example, we use Shopify to power the website and online store. You can read here about how Shopify uses your personal information. We also use Google Analytics to help us understand how our customers use the website. You can read more about how Google uses your personal information here. You can also opt-out of Google Analytics here.

Finally, your personal information may also be shared to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information received, or to otherwise protect the rights of Mama Love Collective.

Behavioural advertising 
As described above, your personal information can be used to provide you with targeted advertisements or marketing communications that may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page here.

You can opt out of targeted advertising by using the links below: 
Facebook 
Google
Bing/Microsoft

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal here.

Do not track 
Please note that we do not alter the websites data collection and use practices when we see a Do Not Track signal from your browser.

Your rights 
You have the right to access the personal information held about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please make contact with your request, using the information below.

Additionally, if you are a European resident please note that your personal information is processed in order to fulfill contracts that may be held with you (for example if you make an order through the website), or otherwise to pursue legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including (but not limited) to New Zealand, Canada and the United States.

Data retention 
When you place an order through the website your order information is retained on Mama Love Collective records unless and until you ask us to delete this information.

Embedded content from other websites
Articles, links and references on the website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Email subscriptions
Mailchimp is what we use as a marketing automation and client management platform. By joining the mailing list ('the collective), or submitting any online form or survey via the website, social media or any links created and/or sent, you acknowledge that the information you provide will be transferred to Mailchimp for processing in accordance with their Privacy Policy and Legal Policies.

Joining the mailing list is optional, although recommended. If you have signed up to the mailing list and would like to unsubscribe, simply send notification via email with “Unsubscribe” in the subject area, and you will be removed immediately. Alternatively, all emails sent via Mailchimp also have an unsubscribe link in the footer.

Your personal information, including your email address, will never be sold, rented, loaned, traded, or leased to anyone, ever.

Changes
This Privacy Policy may be updated from time to time in order to reflect, for example, changes to practices or for other operational, legal or regulatory reasons. We advise you review this policy regularly as we will not always announce these changes on the main pages of the website.

Contact us 
For more information about privacy practices, if you have any questions, or if you would like to make a complaint, please make contact via email or by mail using the details provided below:

Mama Love Collective 
[Re: Privacy Compliance Officer] 
19 Leeston Road,
Springston 7616,
New Zealand